The Borica processor sends the card payments of sales to a card terminal that uses the Borica cash register protocol, connected to a serial port of the workstation. Ask the bank for a terminal with this protocol, the cash register (ECR) number and the operator number set in the terminal. The common fields and the steps are in Adding, editing and deleting payment processors.
Settings
| Field | What it does |
|---|---|
| Serial port: | The COM port of the terminal. The port works at 1200 baud, 7 data bits, even parity and 2 stop bits, so set the terminal to the same values. |
| ECR ID: | The cash register number set in the terminal, 01 by default. It is required. |
| Operator number: | The operator number sent with each payment, 1111 by default. It is required. |
Taking a payment
- Save a sale and choose a payment type of the processor in the Payment window, then click OK.
- The Process Card Payment window opens and the terminal asks for the card. The amount is sent in the main currency.
- When the terminal approves the payment, the window closes and the sale is saved.
Cancel counts down and becomes available after 30 seconds. IncoPOS does not print a terminal receipt for this type. Payments of other documents and refunds are saved without the terminal.
Without a Basic or better license, IncoPOS shows the license message once and saves the payments without the terminal.
At the end of the day
A manager end of day report can run Credit card payments reconciliation – Borica, which closes the period on the terminal. Select it in Edit End of Day Reports.
Troubleshooting
| Message | Solution |
|---|---|
| “The user interrupted the payment!”, “Timeout while waiting for customer!” | The payment was stopped on the terminal or the customer did not use the card in time. Take the payment again. |
| “Rejected by Borica!”, “Invalid card!” | The bank refused the card. Ask for another card or another payment type. |
| “Currency not supported!” | The terminal does not accept the main currency of IncoPOS. Ask the bank. |
| “Technical error!”, “Technical error in host!”, “Unrecoverable error!”, “Message format error!” | The terminal or the bank reported an error. Try again, and call the bank if it repeats. |
| “Payment terminal communication error!” | The terminal did not send an approval. Check the cable, Serial port: and ECR ID:. |