Reprint Sales Order

Use Edit → Reprint Documents → Management → Sales Order… to print a saved sales order again or to export it, for example as a PDF for the customer. Printing does not change the order, the stock or its invoice.

Select and print a sales order

1. Go to Edit → Reprint Documents → Management → Sales Order…. The Sales Order – Select Document window opens.
2. Find the order with Date: and Filter.
3. Select the order and click Print, or double-click the row. To print several orders, select them with Ctrl+click.
4. One order opens in the print preview, where you print or export it. Several orders open the Reprint Sales Orders window (see Print several sales orders).

Control	What it does
Filter	Shows only the orders whose number, partner or location contains the typed text.
Date:	The period of the listed orders. Today is used the first time. Choose Custom Dates to enter a start and end date. The window remembers the last period.
Clear	Clears the filter text and sets Today.
Print	Prints the selected orders as described above.
Cancel	Closes the window.
Annul	Annuls the selected orders (see Annul a sales order). Shown only to users who may edit sales orders. An order with an issued invoice is not annulled.
Preview	Shows or hides a preview of the selected order.
Actions	Actions for the selected orders, for example Related Documents.
Export	Exports the listed or the selected orders. Shown only to users with the Export permission for editing sales orders.

A red row is an order with an issued invoice. Unlike editing, reprinting has no limit for invoices or for old dates. The invoice itself is printed in Reprint Issued Invoice.

What is printed

The document is the same Sales Order as the print offered after saving a Sales Order. It shows the current content of the order, so an edited order prints with its changes. It has:

• the number and the date of the order;
• the recipient (the partner), the supplier (your company) and the location;
• the rows with code, item, measure, quantity, price and amount;
• the amount, the VAT, the total and the total in words;
• the note, the bank details of your company and the lines for the signatures.

The print preview also lets you change the printer, the template, the language and the currency before you print. To change the layout of the document, use the Document Designer.

Print several sales orders

Select the options in the Reprint Sales Orders window and click OK.

Option	What it does
Currency, Language	Default uses the preferred currency and language of each partner, if set. The window remembers your choice.
Print preview	Opens the print preview for each order.
Export all	Exports all documents. Available when an exporter for this document exists.
Print all	Prints all documents without a preview on the printer selected in Printer:.

Permissions

Permissions are set in Edit → Administration → Permissions….

Permission	What it allows	Not allowed by default for
Reprint Documents → Management → Sales Order…	The menu item and Actions → Print.	Nobody
Documents → Management → Sales Order…	The Annul button.	Operators
Manage operators and view their operations	Seeing the orders of all users. Without it the list shows only the orders with your user in User.	Operators

Troubleshooting

Problem	Solution
Reprint Documents is disabled	The computer has no printer and no document exporter. Install a printer.
An order is not in the list	Check Date: and Filter.
“An error occurred while generating the sales order!” or “An error occurred while generating sales order!”	Check the order in Edit Sales Order and the printer settings, then try again.
“Please select a printer.”	Select a printer in Printer: before you use Print all.

Related pages

• Sales Order
• Edit Sales Order (Edit → Documents → Management → Sales Order…)
• Print Preview
• Document Designer