How to Fix IncoPOS Display Issues on Windows with Scaling

If IncoPOS doesn’t display correctly on your screen when using scaling on Windows, follow these steps to fix the issue:

1. Locate the IncoPOS Shortcut
   • Find the IncoPOS shortcut on your desktop.
   • Right-click on the shortcut and select Properties from the context menu.

1. Open Compatibility Settings
   • In the Properties window, click on the Compatibility tab.
2. Change High DPI Settings
   • Click on the Change High DPI Settings button.

1. Override High DPI Scaling Behavior
   • In the new window that appears, find the section titled High DPI Scaling Override.
   • Check the box labeled Override High DPI Scaling Behavior.
   • From the dropdown menu, select System or System (Enhanced).
2. Apply the Changes
   • Click OK in the High DPI Settings window.
   • Click OK again in the Properties window.
3. Restart IncoPOS
   • Close and restart IncoPOS.

After completing these steps, IncoPOS should display correctly on your screen.

That’s it!