The Return operation represents returning of items to your warehouse by a customer. This function is similar to the Purchases operation – the quantity of items in stock increases and expense is registered for the company, but purchase and sale prices of items remain unchanged.
To fill in the Return window do the following:
In the Partner field fill in the name of the customer/company, which returns the items.
To select a partner do one of the following:
- use keyboard shortcut F4 in the partners list;
- use the Enter key in the partners list;
- double-click the partner in the list;
- type the name of the partner in the text field;
- type the code of the partner in the text field.
In the Location, field fill in the name or code of the location, where the items will be return to.
To select a location do one of the following:
- use keyboard shortcut F4 in the locations list;
- use the Enter key in the locations list;
- double-click the location in the list;
- type the name of the location in the text field;
- type the code of the location in the text field.
In the User field fill in the name of the employee, who will perform the return.
To select a user do one of the following:
- use keyboard shortcut F4 in the users list;
- use the Enter key in the users list;
- double-click the user in the list;
- type the user’s name in the text field;
- type the user’s code in the text field.
In the Item field fill in the items, that will be return by the client.
To select an item do one of the following:
- use keyboard shortcut F4 in the items list;
- type the name of the item in the text field;
- double-click the item in the list;
- type the code of the item in the text field;
- type the barcode of the item in the text field.
In the Date field fill in the date of the document.
Select the date in the Calendar window by pressing the F4 key or by double-clicking in the text field.
You can add a note to the current operation by using Note.
If you wish to select more than one item, open the items list by pressing the F4 key, hold down the Ctrl key and click the desired items. You can select adjacent items by holding down the Shift key and using the arrow keys.
In the Qtty column fill in the number of items being purchased. Press Enter to move on to the Sale Price column and fill in the sale price of the item (if no price group has been selected). Press Enter to confirm. The application automatically fills in the Amount column. Use the same method to enter data about each item returned by the customer. To save the document, press the F9 key. To cancel the operation, press the Esc key.
If you are working with prices with VAT included, but wish to enter sale prices of items without VAT, to save the data correctly in the database, select the “Subtract VAT” button and the prices will be automatically recalculated. If you are working with prices without VAT and you enter prices with VAT included, the application will automatically recalculate the prices using the “Add VAT” button.
Through the button Import, you can select the file, which will be imported into the program. This file contains all the items and their parameters for the operation.
Through the button Transform the particular return might be transformed in other operation.
If you are working with lots, you may enter a lot number, a serial number, manufactured and expiration dates and the location of each lot in the warehouse in the purchase window. You can open the Calendar window by pressing the F4 key, when filling the Expiration Date and Manufactured Date fields. In case you do not provide lot information, the Lot column is filled in automatically with “NA”.
When you save the operation, the application may offer you to print the return document, depending on the Print Settings.
Then you may specify the payment type and whether the document (or part of it) is paid or remains due.